How We Handle Your Information
tunai138 collects account data — email, phone, payment-chip selection (DANA, OVO, GoPay) — to verify deposits and withdrawals and to send one-time PINs when you log in from a new device. We use cookies to keep you signed in and to remember your preferred language and
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table layout; you can turn off non-essential cookies in account settings without losing core lobby access. We store transaction logs for ninety days to help resolve disputes, then archive them in encrypted backup. We do not sell your contact details or share betting history with third
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parties outside required legal channels. Your account email and phone number are visible only to you and to our support team when you open a ticket. If you want to review what we hold, update incorrect details, or request deletion of inactive-account data, email our data
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team at privacy@tunai138 with your registered phone number; we aim to respond within five business days. Withdrawal requests trigger an SMS confirmation to the number on file; if that number has changed, update it in account settings first so payouts clear without delay. Players in Medan
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and Semarang follow the same verification flow — one OTP, then payout confirmation within the processing window published on the cashier page. All policy application depends on local law; service is available only where Indonesia regulations permit and the legal framework may shift as new rules
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take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.