Reference

Privacy Policy — How We Handle Your Information

We collect what we need to operate your account and process your DANA, OVO, GoPay deposits. This policy covers what data we hold, how we use it, how long we keep it, and how you can request changes or deletion where local law permits.

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tunai138 Privacy Policy — How We Handle Your Information
REACH OUR TEAM

Privacy Questions and Account Data Requests

If you want to know what data we hold, request a correction, or ask us to delete your account information where local law allows it, use any of the contact paths below. Include your registered username and a brief description of your request. Our support team will verify your identity and respond with the next steps.

Team online

Live Chat

Open the chat widget in the account lobby. Privacy inquiries are routed to a specialist who can explain what data we hold and walk you through access or deletion requests where permitted by local regulation.

Email Support

Send your request to the support address shown in your account dashboard. Include your username and registered contact details so we can verify ownership before discussing any personal data records.

Account Settings

The privacy section under account settings shows your current contact details, linked payment methods, and recent session history. You can update your contact information or request data export from that panel.

HOW WE PROTECT IT

Data Security, Cookies, and Retention Practices

We encrypt payment data in transit using SSL and store it on servers that follow standard industry safeguards. Session cookies keep you logged in without transmitting your password every time you switch pages. We delete expired sessions automatically and purge old payment logs once the statutory retention period ends, unless an ongoing investigation requires us to keep them longer.

Payment Encryption

Every DANA, OVO, GoPay transaction travels over an encrypted channel. Card details and wallet credentials never appear in plain text on our servers; we store only the transaction reference and confirmation from the processor.

Cookie Policy

We use session cookies to remember your login state and preferred language. No tracking pixels or third-party advertising cookies run on the account pages. You can clear cookies in your browser settings at any time.

Data Retention

Payment records remain on file for the minimum period required by local tax and audit law, usually between three and seven years. Session logs expire after ninety days. Contact details stay active until you close your account or request deletion.

Access and Deletion

Where local law grants data-subject rights, you can request a copy of your account records, ask us to correct incorrect details, or request deletion once all withdrawal obligations are settled. Contact support to start the process.

Privacy Policy FAQ

We collect your contact details, chosen username, and a hashed version of your password. During deposits via DANA, OVO or GoPay we record the transaction amount, timestamp, payment method and reference number for wallet crediting and withdrawal settlement.

Payment transaction records remain on file for the statutory minimum required by local tax and audit regulations, typically three to seven years. Session logs are purged after ninety days unless an ongoing investigation requires longer retention.

Where local law grants data-subject rights, you can request access to your account records, correction of incorrect details, or deletion once all withdrawal obligations are settled. Contact live chat or email support with your username to start the request.

We share transaction data with our payment processor and anti-fraud provider to verify DANA, OVO, GoPay deposits and detect unusual account activity. We do not sell visitor lists, email addresses, or betting history to marketing companies or data brokers.

We use session cookies to keep you logged in and remember your language preference. No third-party advertising or tracking pixels run on the account pages. You can clear cookies in your browser settings, though you will need to log in again.

Open account settings from the lobby menu. The profile section lets you update your registered contact information. Password changes require your current password for verification; the new hash replaces the old one immediately.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.